Customer Onboarding Achieve Agile Customer Verification Around the World Book a demo Consumers expect fast, secure digital onboarding when they open accounts. Avoid the pitfalls of slow, disjointed customer onboarding by leveraging a global identity verification platform that puts speed, security and growth at the forefront of your operations. 01 Accelerate Identity Verification When consumers encounter too much friction during onboarding, the risk of abandonment spikes. Trulioo provides a suite of identity verification services in a single platform to reduce friction and accelerate onboarding. Create customized workflows to meet your specific needs and limit time-consuming reverification, secondary authentication and manual checks. Learn about Trulioo digital onboarding solutions 02 Enhance Your Fraud Prevention Expertise Consumers are wary of online fraud and expect companies to provide secure onboarding. Ongoing due diligence and monitoring through a single platform helps you reassure customers that security is a top priority. Build an identity verification strategy that fights fraud and identity theft, ensuring customers are transacting in an environment they can trust. Learn about trust and safety 03 Achieve Regulatory Compliance Around the World Identity verification is only as strong as its data coverage. Trulioo connects you to more than 450 global and local data sources, 6,000 watchlists and 20,000 adverse media sources to amplify match rates, meet KYC and AML compliance, and fuel market expansion. Adjust to evolving regulations and enter new markets confidently with a single identity verification platform. Learn about Watchlist Screening Automate Customer Onboarding Across the Globe 195 countries covered 5+ billion potential customers 700+ million verifiable entities 450+ data partners Identity Platform Streamline and Automate Customer Onboarding Workflows Build, launch and optimize workflows or connect to third-party services through API Direct. No matter your needs, Trulioo enables you to connect our capabilities to your tech stack. Deftly adjust workflows to expand across borders, match changing market conditions and adapt to regulations without draining IT resources. Learn about the Trulioo identity platform Person Match Simplify Global AML and KYC Customer Onboarding Online identity verification poses increasingly complex AML and KYC compliance challenges. Person Match provides a sophisticated solution with a global network of data partners, agile identity verification, and AI and machine learning to help you meet regulations anywhere in the world. Learn about Person Match Identity Document Verification Optimize Performance for Speed and Security Mix and match verification methods from a full suite of in-house capabilities and gain the flexibility to reach compliance, performance, cost and security goals anywhere in the world. Identity Document Verification removes onboarding doubt and expands compliance confidence across the globe. Learn about Identity Document Verification Learn How to Optimize New Customer Onboarding Experiences Verify digital identities around the world. Easily expand across borders and securely onboard the right customers. Article What is a Digital Onboarding Process? Learn more Video Optimize the Customer Journey Learn more White Paper The Dynamic Duo: Data and Document Verification Fuel Refined Onboarding Learn more On-demand Webinar Optimize Onboarding to Maximize Revenue Learn how some of the world’s leading fintechs have optimized their onboarding to realize double-digit verification rate increases in key markets and improve onboarding rates. Learn more Why Choose Trulioo? Customize Identity Verification Adapt to regulations based on industry, region and customer risk profiles. Pick the verification steps that help you onboard the right customers while reducing manual reviews and maintaining compliance. Add Certainty With Identity Document Verification Automate verification of more than 12,000 identity document types around the world to reduce risk and enhance customer onboarding. Increase Verification Rates Leverage global coverage bolstered by advanced technology to verify even thin-file customers. Improve verification match rates without jeopardizing the customer experience. You’re in Good Company Join the companies that have achieved global success with Trulioo. Learn how the investment platform quickly onboards users. Read the case study Discover how Koho delivers a swift digital customer onboarding experience. Read the case study Explore how eToro achieved rapid global growth without compromising safety and compliance. Read the case study Learn how Stack quickly, securely and smoothly onboard members while maintaining compliance with AML and KYC regulations. Read the case study Learn how the investment platform quickly onboards users. Read the case study Discover how Koho delivers a swift digital customer onboarding experience. Read the case study Explore how eToro achieved rapid global growth without compromising safety and compliance. Read the case study Learn how Stack quickly, securely and smoothly onboard members while maintaining compliance with AML and KYC regulations. Read the case study More Customer Onboarding Resources Customer Onboarding Article | 4 min Three Strategies To Maximize Onboarding Efficiency Three Strategies To Maximize Onboarding Efficiency Customer onboarding agility gives companies the flexibility they need to adapt to any market reality anywhere in the world. Document Verification Article | 2 min Find the Perfect Match: Accelerate Customer Onboarding With Layered Identity Verification Find the Perfect Match: Accelerate Customer Onboarding With Layered Identity Verification By layering data source and document verification companies can streamline customer onboarding, enhance security and maintain compliance. Compliance Videos KYC User Journey for Trust, Safety & Compliance KYC User Journey for Trust, Safety & Compliance Watch this video and learn how Know Your Customer (KYC) and Anti-Money Laundering (AML) checks during the customer onboarding process is vital to maintaining trust, safety, and compliance. Customer Onboarding Content Hub Understanding Digital Customer Onboarding Learn how secure, convenient customer onboarding positions companies to expand globally, achieve compliance and reduce fraud. Frequently Asked Questions Learn more about customer onboarding. What is customer or client onboarding? Customer onboarding is the way in which a person or business joins a digital platform. It might be as simple as completing an online form, or it could require more steps, such as software integration and training. Customer onboarding sets the tone for the relationship. What is customer onboarding KYC? Know Your Customer (KYC) is a legal requirement under Anti-Money Laundering laws and a critical function in assessing customer risk. Customer onboarding for KYC compliance involves knowing a person’s identity, financial activities and risk. What is digital onboarding in banking? Digital onboarding in banking lets people open accounts or otherwise engage with a financial institution online without visiting a physical branch. Automated processes verify identity data to help the financial institution ensure the customer is not involved in financial crime. What is good customer onboarding? Good customer onboarding finds the right balance between customer and business needs. A risk-based approach, which continually adapts risk controls to match different circumstances, helps ensure that good customers onboard quickly while problematic accounts get more scrutiny. How does an API integration affect the customer onboarding experience? Many digital services connect to third parties through API integrations to help with customer onboarding. Fast, flexible integrations enable organizations to fine-tune performance and create better experiences. Ready to Get Started? Harness the power of one platform with a suite of capabilities to protect your business and build trust with customers in an increasingly digital world. Book a demo