Privacy Policy

What information do we collect?

  • We collect information from you when you register on our site, fill out a form or from third party websites that you have a relationship with.
  • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, birthdate or gender. You may, however, visit portions of our site anonymously.

What do we use your information for?

  • Any of the information we collect from you may be used in one of the following ways:
    • - To process transactions
      Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your express consent.
    • - To send periodic emails
      The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
    Note: If at any time you would like to unsubscribe from receiving future emails from us, send an email to the email address to support@trulioo.com with the subject line "UNSUBSCRIBE" from the email address you wish to unsubscribe.

How do we protect your information?

  • We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
  • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.
  • After a transaction, your private information will be kept on file for more than 60 days in order to provide third party websites you directly authorize to verify your identity.

Do we use cookies?

  • Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
  • We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information without your express consent. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

  • Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

  • Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
  • As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by emailing support@trulioo.com.

Childrens Online Privacy Protection Act Compliance

  • We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

  • This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

  • Please also visit our Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our website at terms of service.

Your Consent

Changes to our Privacy Policy

  • If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
  • This policy was last modified on November 19, 2012

Contacting Us

  • If there are any questions regarding this privacy policy you may contact us using the information below
  • Contact us
    900 - 510 West Hastings Street
    Vancouver, B.C. V6B1L8
    Canada
    privacy@trulioo.com
    1 (888) 773-0179