Customer Onboarding Achieve Agile Customer Verification Around the World
Consumers expect fast, secure digital onboarding when they open accounts. Avoid the pitfalls of slow, disjointed customer onboarding by leveraging a global identity verification platform that puts speed, security and growth at the forefront of your operations.
01
Accelerate Identity Verification
When consumers encounter too much friction during onboarding, the risk of abandonment spikes. Trulioo provides a suite of identity verification services in a single platform to reduce friction and accelerate onboarding. Create customized workflows to meet your specific needs and limit time-consuming reverification, secondary authentication and manual checks.
Learn about Trulioo digital onboarding solutions
02
Elevate Your Fraud Prevention Expertise
Consumers are wary of online fraud and expect companies to provide secure onboarding. Ongoing due diligence and monitoring through a single platform helps you reassure customers that security is a top priority. Build an identity verification strategy that fights fraud and identity theft, ensuring customers are transacting in an environment they can trust.
Learn about trust and safety
03
Achieve Regulatory Compliance Around the World
Identity verification is only as strong as its data coverage. Trulioo connects you to more than 450 global and local data sources, 6,000 watchlists and 20,000 adverse media sources to amplify match rates, meet KYC and AML compliance, and fuel market expansion. Adjust to evolving regulations and enter new markets confidently with a single identity verification platform.
Learn about Watchlist Screening
Automate Customer Onboarding Across the Globe
Identity Platform Streamline and Automate Customer Onboarding Workflows
Launch and optimize workflows or connect to third-party services through the Trulioo API. No matter your needs, Trulioo enables you to connect our capabilities to your tech stack. Organizations can expand across borders, match changing market conditions and adapt to regulations without draining developer resources.
Person Match Simplify Global AML and KYC Customer Onboarding
Online identity verification poses increasingly complex AML and KYC compliance challenges. Person Match provides a sophisticated solution with a global network of data partners, agile identity verification, and AI and machine learning to help you meet regulations anywhere in the world.
Identity Document Verification State-of-the-Art ID Document Verification and Selfie Capture
Trulioo Identity Document Verification verifies anyone anywhere using government-issued IDs and face biometrics. The flexible, modular service, proven to detect more fraud and reduce false positives, merges with the breadth and expertise of Trulioo PII data matching to deliver industry-leading results across the globe.
Learn How to Elevate Customer Onboarding Experiences
Verify digital identities around the world. Easily expand across borders and securely onboard the right customers.
On-Demand Webinar
Optimize Onboarding to Maximize Revenue
Learn how some of the world’s leading fintech companies have optimized their onboarding to realize double-digit verification rate increases in key markets.
Learn moreWhy Choose Trulioo?
Customize Identity Verification
Adapt to regulations based on industry, region and customer risk profiles. Pick the verification steps that help you onboard the right customers while reducing manual reviews and maintaining compliance.
Verify Anyone Anywhere With Identity Document Verification
Blend liveness and face-comparison biometric tests with ID verification. This powerful anti-fraud capability is available through the Trulioo API or a hosted no-code platform.
Increase Verification Rates
Leverage global coverage, state-of-the-art technology and local expertise to improve verification match rates without jeopardizing the customer experience.
You’re in Good Company
Join the companies that have achieved global success with Trulioo.
Explore how eToro achieved rapid global growth without compromising safety and compliance.
Read the case study
Learn how Stack quickly and securely onboards members while maintaining compliance with AML and KYC regulations.
Read the case study
Explore how eToro achieved rapid global growth without compromising safety and compliance.
Read the case study
Learn how Stack quickly and securely onboards members while maintaining compliance with AML and KYC regulations.
Read the case study
Frequently Asked Questions
Learn more about customer onboarding.
Customer onboarding is the way in which a person or business joins a digital platform. It might be as simple as completing an online form, or it could require more steps, such as software integration and training. Customer onboarding sets the tone for the relationship.
Know Your Customer (KYC) is a legal requirement under Anti-Money Laundering laws and a critical function in assessing customer risk. Customer onboarding for KYC compliance involves knowing a person’s identity, financial activities and risk.
Digital onboarding in banking lets people open accounts or otherwise engage with a financial institution online without visiting a physical branch. Automated processes verify identity data to help the financial institution ensure the customer is not involved in financial crime.
Good customer onboarding finds the right balance between customer and business needs. A risk-based approach, which continually adapts risk controls to match different circumstances, helps ensure that good customers onboard quickly while problematic accounts get more scrutiny.
Many digital services connect to third parties through API integrations to help with customer onboarding. Fast, flexible integrations enable organizations to fine-tune performance and create better experiences.
Ready to Get Started?
Harness the power of one platform with a suite of capabilities to protect your business and build trust with customers in an increasingly digital world.
Book a demo